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   Project Gilbert

Bidding Time:
23/04/2008 23:14 - 23/05/2008 00:00
Budget:
N/A
Status:
Closed


Job Type:
PHP, Website Design
Description:



Project Brief
Please note, this brief is for the development of the front-end of the service
only. Once the front-end has been developed the back-end will be treated as a
separate project (preferably given to the sucessful bidder of this project).
-
This project is a web-based application for customers to set-up and self-manage
a service that monitors the availability of various internet based applications
(services) and notify them if any downtime is experienced.
Each customer will have the ability create their own account online entering key
contact information. Once an account has been set-up the user can then add
various services they would like monitored along with contacts they would like
notified of any service disruption.
The web-design will be done by a graphic designer that the developer will be
expected to replicate (the structure will be a standard box-style CSS layout).
This project is not completely specified and it is expected that there will be a
lot of interaction with the developer.

Project Overview
This web based application has the following main functions:
1.Customer account management (self managed account by customers)
2.Customer service management (self managed account by customers)
3.Billing system
4.Service reports (from data collected during service checks)
5.System administration of customer accounts and services
6.The ability to modify content in the website

1. Customer Account Management
The customer account management component will:
- Collect the users contact details
- Allow the editing of the contact details
- Secure management of credit-card information

2. Customer Service Management
The customer service management component will allow customers to define service
checks. The service checks will be chosen from a simple set of options. The main
functionality is:
- Allow the user to select and manage different service checks
- Allow the user to manage notification contacts

3. Billing System
The system will need to include some basic credit-card billing functions
(through our payment gateway – php api) such as:
- Periodic automatic billing
- Manual billing
4. Service Reports
The information used during the service checks will be stored for later
retrieval for report generation. The following reports are typical of those
needing development:
- Uptime report
- Response time report
- Detailed error log
- Notification history

5. System Administration of Customer Accounts & Services
The system administration component will:
- Allow login and management of admin accounts (to enable different
administrators to login)
- Allow admin accounts to edit and modify the customer accounts and services
- Allow the admin to modify billing rates

6. The ability to modify content in the website
While the website itself will be written in php there needs to be a provision to
allow us some ability to modify the content – the text, layout and design.
Key technology requirements
- Web based application
- PHP
- MySQL
- CSS based HTML
- Cross browser compatibility
- UNIX platform
- PHP scripts running from the command line

Legal Information
Not meaning to scare anyone off, but for legal reasons we need to include the
following mandatory requirements:
Confirmation of status
In your Tender you must provide details of the identity and legal status of the
Tenderer.
In the case of a company or body corporate, you must provide:
* the full name of the company
* its registration number, including the jurisdiction of incorporation
* evidence of its incorporation
* the principal place of business and the registered office of the company
* the names of the directors of the company
In the case of any other entity, you must provide full particulars of the entity
sufficient for DMH Group Pty Limited to satisfy itself as to the identity and
legal status of the Tenderer.

Intellectual Property
The successful Tenderer will be required to assign all intellectual property
rights in the Deliverables to DMH Group Pty Limited.

This ITT and all communications between the Tenderer and DMH Group Pty Limited,
including all information provided by DMH Group Pty Limited to the Tenderer,
(“Confidential Information”) are confidential and the Tenderer agrees not to use
or disclose any such Confidential Information except only in connection with
submitting its Tender and supplying the Services. The copyright in all such
Confidential Information is owned exclusively by DMH Group Pty Limited – any
unauthorised reproduction or publication of the Confidential Information is an
infringement of the copyright and a criminal offence.

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Operating System:
Linux
Database System:
MySQL
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