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Software Phone Auto dialer |
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Bidding Time: |
03/04/2006 21:32 - 13/04/2006 00:00 |
Budget: |
$1500-5000 |
Status: |
Closed |
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Job Type: |
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Description: |
application for making outbound telephone calls from a Single computer using Multiple VoIP telephone lines ( at least 2). I am looking for a basic contact manager (Name, Phone Number, Address, City, State, ,email, Notes section, TimeZone, Call Outcome) with the ability import data from .csv files. It would also be great if the contact manager portion of the program, could handle multiple lists in separate files. I would also want to be able to select/filter the list based on any of the fields or any combination of 2 fields (TimeZone and Outcome). Standard list maintenance features would also be required, ie reset call outcome status, bulk delete options based on call outcome status. We would want it to function as follows: -Configure up to 'n' (all I can see 1 person being able to handle is 3) VOIP phone lines I wouldn't want to use more then say 60-70 kilobits/second bandwidth for each line. -Import a contact list into the program -Start dialing out on the preconfigured lines automatically. -Once a call is answered. Stop dialing on the other remaining lines and connect the answered line to the agent via the softphone built into the program. -Have the agent record an outcome of the call. There should be a call wrap up mode, where by the call is disconnected, but won't start dialing again until the agent selects a call outcome. -Continue dialing again Repeat this process until the user decides to stop or the end of the contact file is reached. Now the program should be able to detect busy signals and also be able to automatically hang up after a specifed number of rings or seconds of ringing. The system should also include an option to add a delay (in seconds) before dialing begins on each additional line beyond the first. This can be a slider or an input field. The program should have the ability to create a log of the calls the program has made. This can be a simple .csv file with date/time of call, phone number dialed, call outcome. The program must be able to run on Windows 2000 or XP Related Projects:  Quck Flash Intro Press Release and Distribution Writer To Create Flyer Content Proof Read & Edit 300 Recipes OscommerceThis project is the proprietary information of .
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Operating System: |
MS Windows |
Database System: |
(I don't know) |
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