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   Add Features To Php Script

Bidding Time:
16/12/2004 18:57 - 19/12/2004 18:57
Budget:
$1-100
Status:
Closed


Job Type:
PHP
Description:



Host 6 Domains on 1 Account

we have a help desk system which we need some additional features added and some
current features changed around a bit! our project budjet is only $100.00 we
have 3 other major projects with larger budgets which will be awarded to whom we
choose if a satisfactory job is done!

Additional Info (Added 12/16/2004 at 21:00
EST)...

what we need done
Requirements: FINAL VERSION

Custom Job requirements

- Additional Custom fields: radio button, checkbox, date field (with calendar
pop up), wysiwyg textarea, dropdown menu ( is possible to include required/non
required option, nice to have is mask – phone number mask (xxx) xxx-xxxx
Custom fields should be available for department and user profiles.

-------------------------------------------------------------------------------------

- End User area: session based, login with remember me and forgot password
options. Registered (active, active will be a custom field - check box) user
will not have to retype email and password everytime. End user area, should
have general overview of new,open, closed tickets based on who logged in. - the
same way you have it set up for staff (staff template)

-------------------------------------------------------------------------------------

- Mass ticket creation:
Dynamic user serch. By dynamic I mean the following

I have the following (mysql) database structure:

property table

- property_id (pk)

- property_address

- property_city_id – related to city table: city_id

- property_province

property_unit table

- unit_id (pk)

- property_id - related to property table: property_id

- unit_name

- unit_size

rent_roll table – this the user table

- user_id

- username

- password

- unit_id – related to property_unit table: unit_id

city table

- city_id (pk)

- city_name



I would like to give my staff person to query all users from the rent_roll table
based on city_name, property address, property unit, show all users for selected
properties, you get what I am trying to accomplish. The trick here that
everything will be based on the relations between unit_id from the RENT_ROLL
table and property_unit and property table.

Can you help me out with this and have it integrated to your helpdesk
application along with the ability to send out mass tickets to my users
(tenants) based on many filters.

Example of filter:

Create mass tickets for all users
Create mass tickets for users that live in city_name: Toronto, Waterloo
Create mass tickets for users that live at property_address: 282 Erb Street, 150
King Street
Create mass tickets for users that live at property_address: 282 Erb Street:
Unit 1,2,4,5 and 150 King Street Unit A,B,C

I can write all the SQL if you would need the help with that (that is what I do
for a living) , so if you give me the front end where I can create my own filter
to search users and then send out mass tickets to those users that would be the
most benefitial to me.

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