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   FLEX 2 / AS3 Customer Relations Mgr

Bidding Time:
24/04/2007 22:19 - 29/05/2007 00:00
Budget:
$1500-5000
Status:
Closed


Job Type:
Javascript, Cold Fusion
Description:



Paying too much for web hosting?

Hello,
This is a FLEX 2, ACTIONSCRIPT 3 and COLD FUSION project - please DO NOT REPLY
with offers to complete in .php, .asp, or any other system. We are in our cost
analysis of this CRM/Workflow project. I will do my best to outline the project,
and it's design goals, as clearly as I can. Please PM or email me at jesse
matlock at hot mail com with further questions. There is potential for
additional projects, etc. if awarded to a freelance programmer.
This project has two main aspects, 1) the CRM (customer relation manager) and 2)
the Work Flow Manager. I will describe the CRM module first:
This project aims to develop a fully featured, database driven CRM solution.
Within the CRM we will need __ things:
1) Home page - the page where the user 'lands' upon login to the CRM - which can
be customized for different preset roles.
2)Calendar - both a user specific calendar as well as view and admin-assigned
access to other users calendar.
3)Daily Disciplines - this module, or tab, will consist of all CALLS, TASKS,
PROJECTS and associated TASKS, etc. that are needed to be completed each day,
with the ability to assign each of these items to a specific user (within
roles).
A) CALLS are pretty self explanatory - the user will create a CALL task linked
to one of the CLIENT TYPE's data. Each call will bring up the CLIENTS data file
allowing input of conversation notes, updates, etc.
B)TASKS are again, self explanatory
C)PROJECTS are a main category that can have an unlimited number of tasks
assigned to it.
D)MEETINGS - this will allow the user to allocate their own, or another users,
calendar space for a specific event.
4)CONTACT TYPE 1 - This will house all of this type of contacts with name,
number and address - with the ability to convert to CONTACT TYPE 2.
5)CONTACT TYPE 2 - This contact type will house all of the main contacts.
6) BUSINESS CONTACT1 and 2- These will house all of our business contacts, with
Bus. name, address, phone and email, etc.. as well as ability to input separate
data for employees at those companies (not linked with each other).
7) CLIENT PROCESS - This module, or tab, will house all the clients that are in
a specified process, with the ability for admin assigned users to either view or
edit data. Data to be edited includes all client contact info, dates of specific
events in the process, etc.
8) DOCUMENT MANAGEMENT - This section will allow specified users to
upload/preview/download documents to our database.
9)MARKETING MODULE - This module with be based upon 3 sections:
CAMPAIGN, STAGE AND STAGE TASKS
A campaign consists of stages and stages consist of tasks.
There can be unlimited campaigns, with unlmtd. stages, and each stage can have
unlimited tasks.
Stages can be set to run immediately or can be delayed by hours, days, months,
years.
Tasks are:
Send an email using a template ( merging customer data)
Spool a merged document to print via template
Create Task and assign to user, (which would populate within the recipients
TASKS list)
Schedule a Call and assign to user, (which would populate within the recipients
CALL list)
Once the CAMPAIGNS STAGES and STAGE TASKS have completed, the CAMPAIGN will
'drop' those clients into the next (pre-assigned) Campaign. So the campaigns can
'feed' each other when one is completed.
10)Desired options:
Ability to either sync with OUTLOOK or, preferably, access ALL emails from
within the system.
Process Pipeline - this will allow a 'mgr.' role user to view the progress of
each users customer process work flow.
Simply GUI and Administration of users, roles, features, etc.
To get an idea of the usability we aiming for you can view most any CRM
application (SugarCRM, BossCRM,TechExcel CRM, etc.) any of them 'paired' down to
minimize unneeded modules, etc. would basically embody this project.
I would like to make clear that we are aware of the skill level and time needed
to complete the project, as well as, what our cost internally would be to
develop this with our programmers. We are seeking a cost analysis from outside
freelancers to potentially complete this project. Anyone well versed in Flex,
ActionScript, Java, etc. could develop this system without much trouble (as the
'contact' modules are simply renamed duplicates of each with minimal
functionality added, etc.) If we receive a favorable bid and COMMITMENT for this
project we will award it to a freelancer. To be quite honest, we prefer to
support the freelance community and have other projects that our programming can
be as, or more, effective on. We look forward to your input and bids. I hope
this description has provided a clear picture of that we are looking for.
Sincerely,
Passani

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Operating System:
MS Windows
Database System:
MySQL
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